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Petbarn
Online Privacy Statement
Petbarn Online recognises the
need to protect your personal information.
We have has implemented this
privacy policy to reassure our customers about how Petbarn Online uses their
personal information.
What Information Do We Collect?
When
becoming a registered customer of Petbarn Online you may be asked to supply
personal information such as your:
name;
address;
telephone number;
and
e-mail address.
Petbarn Online may also conduct surveys or market
research and may seek information. These surveys will provide Petbarn Online
with information that allows improvement in the types and quality of the
products and service offered to you, and the manner in which those products and
services are offered.
Personal Identification
Every time
you use Petbarn Online information is collected by our service. Types of
information include:
The date and time of your visit to our website and
program;
Your IP address;
The web pages you access; and
The type of
browser and operating system you are using.
The information that will be
collected gives Petbarn Online details about how the website will be used
including the frequency and duration of visits, and which web pages you have
accessed on our site. The information we collect will not personally identify
the individual user.
Personal Information via the Petbarn Online
Website
Most commercial websites use cookies. Cookies are pieces of
information that websites send to the browser and are stored in the computer
hard-drive. Cookies make using this website easier by storing information about
your preferences on this website. This allows the site to be tailored to you on
any of your return visits. Cookies will not identify you personally. If you
would prefer not to receive cookies, you can alter your security settings on
your web browser to disable cookies or to warn you when cookies are being used.
However, by disabling the cookie function in your web browser you may impede
your ability to use parts of the site.
Your
responsibilities
Petbarn Online may provide you with a username and
password to access the Petbarn Online website. You are solely responsible for
maintaining the security of your username and password at all
times.
Your option not to provide your personal
information
Giving your personal information to us is absolutely
optional, however if you do not provide it we may not be able to contact you or
give you access to certain benefits. Whenever it is optional for you to provide
information, we will make this clear to you. By providing your personal
information you are deemed to have consented to the use and disclosure of that
information as outlined in this privacy policy.
Petbarn Online may run
competitions or offer added benefits to you and we may ask you to provide us
with your personal details for these purposes. Giving this information to us is
absolutely optional, however if you do not provide it we may not be able to
contact you or give you access to those benefits. Whenever it is optional for
you to provide information, we will make this clear to you. Members have the
right to opt out of these additional communications and can do so by requesting
this in writing to Petbarn Online.
Use and Disclosure of
Information
Your personal information, including your e-mail address,
will be used for two primary purposes. First it will be used to ensure the
proper functioning of the Petbarn Online website. Secondly, it will be used for
marketing, planning, product development and research requirements of Petbarn
Online.
Specifically, Petbarn Online will not use or disclose or permit
the use or disclosure of personal information that could be used to identify an
individual member in any circumstances except:
(a) to ensure the proper
functioning of the Petbarn Online website in relation to the member in question
(for example, to confirm membership and acceptance of the Terms and Conditions,
to seek the member's views on the operation of the Petbarn Online Website in
order to improve member service, and to communicate promotional offers and
special events.
(b) to provide you with goods or services you order or
other information you request.
(c) Petbarn Online is required or
authorised by law or if it is reasonably necessary to enforce the law or the
information is necessary for the establishment, exercise or defence of a legal
claim;
(d) there are reasonable grounds to believe that disclosure is
necessary to prevent a threat to life or health; or
(e) you have given
express consent to Petbarn Online for a particular purpose.
Petbarn
Online will never sell, distribute, rent, licence, disclose or reveal, share or
pass the information onto any third parties, other than those who are contracted
to Petbarn Online to assist Petbarn Online perform its business
functions.
Terms of Use
We will take all reasonable
steps to ensure that all information collected from you that we use or disclose
is accurate, up to date, complete and stored in a secure environment accessed
only by authorised Petbarn Online personnel.
Please keep in mind that no
information transmitted over the internet can be guaranteed to be 100% secure.
We will endeavour to protect your personal information, however we can not
ensure or warrant the security of any information you transmit to us or receive
from our online products or services. These activities are conducted at your own
risk. Once we receive your transmission, we will use our reasonable efforts to
ensure its security.
Unsubscribe From The Petbarn Online Email
Database
To unsubscribe from the Petbarn Online e-mail database,
please send an e-mail to
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with "UNSUBSCRIBE" typed into the body of the
e-mail.
How Can I Access, Correct or Update my
Information?
You can always access the information and content that
you provide to us. If the change to personal information impacts your membership
to any Petbarn Online product or services you will need to
login to your account
or contact Petbarn Online with your Petbarn Online personal
information in order to edit your registration information.
If you wish
to access or modify personal information that you have provided to us, please
contact us at
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How to
Contact Us
If you have any concerns or questions, please contact
Petbarn Online by telephoning our local call number 1300 655 896 or send any
questions or queries via our email
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.
Petbarn Online reserves the right to modify or amend this Statement at any
time.
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