Step 1. Select the products you want to purchase from our online store.

Hint: make sure you have "cookies" enabled on your computer. Click here to find out how. Make sure you add www.petbarnonline.com.au as a trusted site once cookies are enabled.

Step 2. When you have finished shopping, click on "Checkout".

Step 3. If you are an existing customer, login using your email address and password. If you're a new customer, by following our easy sign up process (it will take less than 2 minutes to sign up, and all your details are kept private in accordance with our detailed Privacy Policy).

Step 4. Confirm or update your delivery address details.

Step 5. Select a payment method. We offer the following payment methods: pay by credit card online using our secure server,
pay with PayPal.

Step 6. Don't forget to click on the "Confirm your Order" button at the end of the order process to ensure your order is fully processed.

Step 7. If you've chosen to pay online using your credit card, complete your card details and click the "Process Order using eWay" button just once. Paying by credit card online is safe and secure with payment processing provided by eWay.

Our contact details are:
Petbarn Online
Level 1 175 McEvoy Street
Alexandria NSW 2015 Australia
Phone: 1300 655 896 (local call cost within Australia)
Fax: (612) 8595 3399

Having Trouble Ordering
For help ordering or if you have a question just call one of our customer service representatives on 1300 655 896 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it